Answer:We are printing machines manufacturer nearly 10years, we had established our own trading company to expand our foreign market business, and provided our customer better service.
Question: Where is your factory located? How can I visit there?
Answer: Our factory is located in Wenzhou City, Zhejiang province, China. The nearest air port is Wenzhou airport, we can go Wenzhou airport pick you.
Question: How does your factory do regarding quality control?
Answer: Most our machine mechanical parts are processed by ourselves. So we can better control our quality from beginning. Electrical Part we had cooperated with good foreign brand, such as ABB, Yaskawa, Siemens, Airtac, NSK, Delta, Panasonic etc. And all our machine will do running test before shipping.
Question: Do you company provided foreign country machine installation services?
Answer: We have strong service team can provided all the machines buy from our company foreign country installation service and engineer training service. But buyer need provided the ticket, food, hotel cost etc.
Question: How your company provided after sales service?
Answer: All the machines buy from our company guarantee is one year (except any human mistake occurred) each machines we will give some spare parts free when shipping machines. Within guarantee machine parts damage, we will send to you free by express asap. If customer required engineer go to solve problem is possible.
We have been working hard to become your Purchasing Guide and provide you one-stop Purchasing service. We looking forward hear you soon.